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5 Trends That Shaped Supply Chains in 2013

To know where you are going, you need to know where you have been. Mark Patterson reflects on five major supply chain trends of 2013. It boils down like this:

  1. Cost control
  2. Customer engagement
  3. Innovation is a big challenge
  4. Necessity of collaboration is better understood
  5. Sustainability still at the fore

Many businesses are still clawing their way back from the recession, so it is no surprise that cost control remains a high priority. The customer experience meanwhile has become a major differentiator in who does or does not get business in the supply chain. Another way businesses stay competitive is by forming meaningful collaborations across sectors, as seen in healthcare and consumer markets. Collaboration also factors into sustainability when, for example, sharing truck loads across multiple firms. Sustainability matters because it reduces costs while simultaneously garnering public favor. The trends that emerge in 2014 will likely be natural extensions of the trends from this past year.

About John Friscia

John Friscia is the Editor of Computer Aid's Accelerating IT Success. He began working for Computer Aid, Inc. in 2013 and continues to provide graphic design support for AITS. He graduated summa cum laude from Shippensburg University with a B.A. in English.

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