Stakeholder management is a little talked about but very important part of project management. However, happy stakeholders are an essential part of a successful PMO, and an important part of the organization in general. To achieve constructive relationships, Deborah Pratt of PMHut.com suggests the first step is finding out who your stakeholders are. They can include, but are not limited to: the CEO or CIO, resource managers, project managers, BAs, developers, QA testers, leadership, and business partners.
Once you figure out whom you are forming your strongest relationships with, be prepared to ask a few vital questions, such as:
- What are the stakeholder’s interest and/or expectations of the PMO?
- What is their role in the PMO, if any?
- Are they supportive of the PMO? Or resistant?
If you are having trouble answering these questions, it may be time to talk to a PMO expert to get some advice. Whatever you decide on doing, remember that strong relationships with stakeholders are not optional. They are the reason behind a successful project.