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Why Employee Fulfillment Increases Supply Chain Performance

Ron Cain, CEO of LEGACY Supply Chain Services, makes the excellent point that although labor represents two-thirds of warehouse operation costs, it is usually processes and systems that get all the attention when a business wants to improve profitability. A statistic cited from the State of the American Workplace report puts the cost of employee disengagement in the United States at $450 billion per year. Can you seriously afford not to dedicate more of your attention to the people who are actually responsible for getting products out the door? Cain prefers to use “LEAN” practices to keep employees active. He finds that developing the company culture results in:

  • Fewer injuries and improved on-the-job safety
  • Higher productivity
  • Increased job satisfaction and customer service
  • Lower turnover rate and decreased supply chain costs

You need every employee on board all the time if you want to run your business in the most efficient possible way. Never forget the importance of the individual.

About John Friscia

John Friscia is the Editor of Computer Aid's Accelerating IT Success. He began working for Computer Aid, Inc. in 2013 and continues to provide graphic design support for AITS. He graduated summa cum laude from Shippensburg University with a B.A. in English.

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