Main Menu
Home / CIO / Increase Your Revenue by Hiring a CIO

Increase Your Revenue by Hiring a CIO

The common expression seems to be “If it’s not broke, don’t fix it.” However, energy supply business Global Partners realized this isn’t always the case, and they took the next step in making a great company even better. When they hired their first CIO, Ken Piddington, they were already making $6 billion in revenues. In order to continue the success, the business leaders realized they would have to prepare their IT department for the future. The result? Four years later, the company is worth $18 billion and still going strong.

When writer Peter High asked Piddington how he helped the company achieve their success, Piddington gave a lot of different answers, but he claims two key wins that helped the company in his first 100 days were: overhauling the help desk and reinventing the M&A Playbook. He also credits the relationships he formed working as a Global consultant in his pre-CIO days as giving him backup to lean on. However, becoming a CIO meant new challenges. Ultimately, he had to throw out a lot of his prior knowledge and start from scratch.

Because Global Partners was willing to take a risk and work with a new leader, they tripled their profits. While the rewards might not always be in the billions, Global realized what many companies continue to work on now. Take care of your IT department, and IT will take care of you. 


About Rachel Ginder

Rachel Ginder was a staff writer for CAI's Accelerating IT Success and joined the team in 2013. She also helped with social media and research.

Check Also

3 Misconceptions to Dispel about AI

AI used to be something exciting and futuristic, but IT organizations have already managed to …

Leave a Reply

Your email address will not be published. Required fields are marked *

Sorry, but this content
is for our subscribers only!

But subscribing to ACCELERATING IT SUCCESS is FREE and only one click away!
Join more than 40,000 IT Professionals and get the best IT management articles to your mailbox with Accelerating IT Success!

Unsubscribe at any time