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Supercharge the Business with IT

Visibility, Control, and Optimization are what IT should provide to the business, rendering themselves both strategically important and valuable to the business. This blog post on IT Service Management & ITIL Application Support explains the individual elements that make up VCO, and how those elements can overlap each other depending on the customization and needs of the environment.

The post also explains the importance of communication: a communication feedback loop is essential, as “clear and timely communication insures that the appropriate process changes are made at the right time, for the right reasons.”

About Matthew Kabik

Matthew Kabik is the former Editor of Computer Aid's Accelerating IT Success. He worked at Computer Aid, Inc. from 2008 to 2014 in the Harrisburg offices, where he was a copywriter, swordsman, social media consultant, and trainer before moving into editorial.

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