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Manage Tomorrow’s Surprises Today

In spite of many of them being advocates for enterprise risk management (ERM), 75 percent of companies surveyed by APQC have been struck by at least one major disruption in the past two years. Steve Minsky writes for ebiz on the implications of these numbers, as well as what can be done to reduce disruptions. He cites the Harvard Business Review in finding that a major reason why disruptions happen is because risks identified by leadership were muddled in meaning as they were relayed to front line employees responsible for managing the risks. This underscores a lack of transparency. Minsky says more practical ERM software with increased emphasis on visibility, both through connecting risk to senior management concerns and employing software-as-a-service business models, is a viable solution. The software used must be able to reflect the nature of supply chain processes specifically, which may require some thoughtful planning and research. Not everyone loves a surprise, and in business, it seems that the less of them you have, the better.

About John Friscia

John Friscia is the Editor of Computer Aid's Accelerating IT Success. He began working for Computer Aid, Inc. in 2013 and continues to provide graphic design support for AITS. He graduated summa cum laude from Shippensburg University with a B.A. in English.

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