The IT world is undergoing a facelift, and the result looks a lot like Wal-Mart. No, not physically. There will be no shopping carts, and no endless aisles of cereal or kid’s toys. However, Glenn O’Donnell argues that IT companies could learn a lot from Wal-Mart’s retail setup. The chain store has perfected the idea of making goods quickly and affordably.
IT companies are like Wal-Mart because they are also service businesses. Right now, the difference lies in planning locally versus globally. IT focuses on little details of the project. But no matter how good those details are, they still need to reach further. Wal-Mart is globally competitive, and your IT organization could be to if you change those details into a much bigger picture. Using an industrial model could mean changes in the IT world, but that doesn’t have to be a bad thing. Start looking at the possibilities now and your organisation will be prepared for the future.