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Does Anyone Know What You’re Saying?

This presentation found on Forbes highlights a few ways to communicate in a way that people aren’t left guessing at what you meant to express. For instance, make sure you start your discussions with your main point (in the presentation, this is referred to as the “headline”. Next, make communication about the listener more than about yourself as the speaker. Also make sure you ask open ended questions to allow both you and the listener to flush out confusion and necessary clarifications. Two of the best pieces of advice: avoid workplace gossip, and if you have bad news to give someone, just give it to them (don’t try to soften the blow or sugarcoat what’s wrong).

About Matthew Kabik

Matthew Kabik is the former Editor of Computer Aid's Accelerating IT Success. He worked at Computer Aid, Inc. from 2008 to 2014 in the Harrisburg offices, where he was a copywriter, swordsman, social media consultant, and trainer before moving into editorial.

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