Speed enhances the way IT affects your business. But speed is not something that is typically associated with IT. Most of the time, IT departments are viewed more as a tortoise than as a hare. Speed is time travel, the faster you are at reaching milestones, the further you are ahead of your competitors.
“Think of it as the business equivalent of breaking the space-time continuum,” writes Managing Editor Kim S. Nash … “Significantly increase your speed, and you can reach new, possibly more profitable realms ahead of competitors.”
“Speed is a game-changer,” agrees CIO Stuart Kippelman of Covanta Energy, the author of that opening quote. His award-winning project turned a painfully slow customer contracting process into a model of profitable, responsive service.
The discussion of speed has perplexed many CIOs and has been looked at through a cautious lens. But the innovation that is brought about through speed has unveiled it as a beneficial tool.