IT should be like the blood vessels in the body, facilitating the sharing and transportation of vital resources with the business, and yet blockages continue to occur. Pearl Zhu writes a blog post about five things that get in the way of IT becoming the strategic partner it ought to be:
- Lack of communication
- Lack of IT role refining
- Lack of long-term strategy
- Lack of process alignment
- Lack of open culture and resources
Regarding role refining, Zhu says IT must present itself as a value creator for the business rather than an order taker or a cost center. If the business is ignorant to how much IT can really do, that is your fault. Developing long-term strategies helps toward warding off the silo mentality where one hand never knows what the other is doing. And since IT is in the unique position of seeing such a wide view of the business, they have the ability to see where alignment could stand to improve across the business. Only a CIO has the power and the influence to fix these issues. IT will become a legitimate strategic partner once it fully realizes its potential to improve the business.