You have a gap in your IT team, and you need to decide whether to hire a new employee in to fill that gap, or to train someone within your ranks already. This is a hard choice to make for any business, but in the IT world, it’s a particularly difficult decision. Fortunately, Rich Hein wrote this article about that very question, providing six things that IT managers should understand before making the decision:
1. How much time do we have to fill the gap that’s been identified
2. Is this a skills problem or a bandwidth problem?
3. It is experience that’s needed or skills
4. How large is the gap?
5. Does the gap represent a short-term need or a long-term need?
6. Is the gap valuable only in tandem with institutional knowledge?
Through answering these questions, an IT manager can make a smarter decision about who they should be looking at, potentially saving both time and effort in filling a gap and getting the team back to maximum potential.