Hate can eat you up inside if you let it, or you can resist it and let it make you stronger. As it turns out, in the business world, there is plenty of hate to go around. Lorna Garey has interviewed four finance executives from a range of industries to compile a list of five things CFOs hate about IT:
- The stickiness of the status quo
- The whiz-bang factor
- Failure to do risk analysis
- Delusions of, if not grandeur, then at least adequacy
- Dismissing the “why do we need you?” question
Large IT investment in legacy technology means your organization will be spending years only ever window shopping for upgrades, building up a wish list of items that are never bought. Conversely, CIOs enjoy indulging at high cost in the new hot technology, which might look awesome but may not necessarily pertain to the needs at hand. Garey essentially says the underlying theme is that CIOs want to improve technology only when it augments their stranglehold over their domain. CFOs are often frustrated at what they see as IT just generally not living up to the expectations required of an organization. IT is perceived as building road blocks for the sake of protecting its role in the organization.
It is however important to reiterate that all of these views were expressed by finance executives. If IT and CIOs are to change negative perceptions, Garey recommends pursuing relentless productivity, cutting costs, and generating revenue out of innovation. It sounds a tad bit condescending to me, but maybe you can channel that negativity in a positive way to light a fire under yourself and show the business (and the CFO!) what you can really do.