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The Art of Quickly Building, then Dismantling, IT Operations

wreckMost companies view their IT infrastructure as large, immobile, and permanent. Mary Pratt of Computerworld suggests that we can learn from those who work on the fly.

Keith Robertory runs IT shops in disaster relief situations.

“When most people go to an IT person and talk about disaster, they're picking up servers and running away. We're doing just the opposite. We're taking equipment into the disasters where infrastructure is the worst”

To maintain quick response times focusing on essential systems and hardware is key.  Robertory focuses on keeping different technologies available to his team and is constantly adding new innovations that will aid in a wide variety of circumstances.

Speed is key “We have a 15-minute rule. If it takes you more than 15 minutes to figure something out, ask for help or [work on another piece of equipment]. We just keep moving. That's one of the secrets to our success” said Robertory.

About Ryan Malinoski

Ryan Malinoski was a staff writer and technical assistant for CAI's Accelerating IT Success. He joined the team in 2013.

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