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Seinfield’s lesson on customer service

Seinfeld makes a pretty solid point here about customer service: if you're going to not deliver on expectations, you might as well expect the customer to abuse whatever you give them instead.

About Matthew Kabik

Matthew Kabik is the former Editor of Computer Aid's Accelerating IT Success. He worked at Computer Aid, Inc. from 2008 to 2014 in the Harrisburg offices, where he was a copywriter, swordsman, social media consultant, and trainer before moving into editorial.

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