When we think of technological developments, we somehow tend to forget that there is a great amount of human factors involved. How humans behave is become more a more a part of how applications are developed. According to an article from Alistair Cockburn, there is no such thing as the average human when it comes to application development. People who use technology cover all age groups and cultural backgrounds, so it seems that, as time progresses, the development of applications will become more individually tailored.
When dealing with a software development project, managers must keep this information in mind. The article notes that individuals currently working on applications should be met with the same attention. During this time when Agile methods are most popular, knowing how your team members work is key to success. As the paper notes, “projects were always made of people – but now we know it.”