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3 Ways Your Communications May Not be Communicating

Sometimes, what you think you mean is not what somebody else thinks you mean. If it sounds confusing to you, just imagine how confused the other person is. Ron Ashkenas writes for Harvard Business Review about communicating more clearly, whether face to face or electronically, by avoiding three pitfalls. The first is lack of context, by which apparently critical information is sent but it is not understood why the info is so vital. Next is lack of questions and dialogue, in that even if you believe you have absorbed the incoming information, you may have trouble internalizing it if no dialogue takes place to reinforce it. Last comes lack of connection, in which many people connect to the same news in different ways, and you should try to account for that. You need to know your audience to communicate most effectively.

About John Friscia

John Friscia is the Editor of Computer Aid's Accelerating IT Success. He began working for Computer Aid, Inc. in 2013 and continues to provide graphic design support for AITS. He graduated summa cum laude from Shippensburg University with a B.A. in English.

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