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Solving the great issues dilemma

Dr. Tony Jaques knows that catching issues early is the best way to mitigate their dangers. In this post from CIO.com, Dr. Jaques uses his expertise in corporate issue and crisis processes to illustrate not only the importance of catching issues, but being able to know how much of an impact they pose and how to communicate that information to upper management. After all, knowing about 100 low importance issues won't seem nearly as important if 1 catastrophic issue isn't dealt with first.

About Matthew Kabik

Matthew Kabik is the former Editor of Computer Aid's Accelerating IT Success. He worked at Computer Aid, Inc. from 2008 to 2014 in the Harrisburg offices, where he was a copywriter, swordsman, social media consultant, and trainer before moving into editorial.

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