In this slideshow at CIO Insight, Michael Vizard cites six steps to reducing IT complexity:
- Intelligent demand management
- Application rationalization
- Infrastructure reduction
- Smaller, empowered IT staffs
- Effective governance of simplified processes
- Shared services model, optimal sourcing
But before he elaborates on these steps, Vizard talks about how too much complexity happens in the first place:
Organizations can be their own worst enemy when it comes to enterprise IT. There are far too many redundant applications, too much data that is duplicated, and not nearly enough insight into what types of application workloads are being processed and when. And with the advent of virtualization and cloud computing, IT management has never been more complex, which means the tolerance for managing IT in the same old way needs to lower than ever before.
Boston Consulting estimates that effective simplification can reduce total IT costs by upwards of 30%, so study the above steps carefully. Make transparency a goal in the business and mold a lean, efficient IT team that does not get obstructed by too many layers. Consolidate and replace applications as necessary and shrink the number of patterns in hardware and software configurations to minimize the amount of effort required for application delivery. Use a framework that combines good governance with agile methodologies and adopt a shared services model that eliminates the need for any outside services.