ITMPI FLAT 001
Main Menu
Home / Career / How to Have a Difficult Conversation

How to Have a Difficult Conversation

Avoiding a difficult conversation is a bad idea specifically because not talking will only give the situation time to become even worse. Lisa B. Marshall offers six steps at The Public Speaker to having that important talk before it is too late to salvage the situation:

  1. Consider the other person’s perspective.
  2. Prepare for a difficult conversation.
  3. Discuss possible issues ahead of time.
  4. Actively listen and reflect.
  5. Present alternatives.
  6. Take action.

It may be useful if you build toward the inevitable talk ahead of time, by casually referencing issues that will become pertinent when the talk arrives. It is good to give the other person time to digest ideas.

About John Friscia

John Friscia is the Editor of Computer Aid’s Accelerating IT Success. He began working for Computer Aid, Inc. in 2013 and continues to provide graphic design support for AITS. He graduated summa cum laude from Shippensburg University with a B.A. in English.

Check Also

The Rise of Botnets in the Age of IoT

One of the greatest dangers to future (and current) cyber security is botnets. This short …

Leave a Reply

Your email address will not be published. Required fields are marked *

Sorry, but this content
is for our subscribers only!

But subscribing to ACCELERATING IT SUCCESS is FREE and only one click away!
Join more than 40,000 IT Professionals and get the best IT management articles to your mailbox with Accelerating IT Success!

Unsubscribe at any time