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Help Desk – Never Mind!

The people who work on the help desk have an amazing amount of daily stress. Between callers not being able to describe their problems to truly mind boggling confusion, the brave front line help deskers have seen it all. But what would happen if one were to rebel? This video examines one help desk employee who is trying to reduce his daily frustrations, one voice at a time

About Matthew Kabik

Matthew Kabik is the former Editor of Computer Aid's Accelerating IT Success. He worked at Computer Aid, Inc. from 2008 to 2014 in the Harrisburg offices, where he was a copywriter, swordsman, social media consultant, and trainer before moving into editorial.

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