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From Crying to Temper Tantrums: How to Manage Emotions at Work

cryingConsidering how much weight our decisions can carry with regard to the health of the business, it is no wonder emotions sometimes run high. Jenna Goudreau writes for Forbes.com about how we can better manage these feelings. She says emotions originally evolved as survival mechanisms, and we react to cognitive threats the same way we would physical threats. More prolactin and smaller tear ducts make women biologically more prone to crying, while men sometimes find anger a useful management tool. You should actively acknowledge your employees’ emotions in conversation rather than shy away from them, and when it is you yourself feeling the emotions swelling, excuse yourself if possible to calm down. Most importantly, never be ashamed to be human.


About Matthew Kabik

Matthew Kabik is the former Editor of Computer Aid's Accelerating IT Success. He worked at Computer Aid, Inc. from 2008 to 2014 in the Harrisburg offices, where he was a copywriter, swordsman, social media consultant, and trainer before moving into editorial.

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