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Software Maintenance is a Solution, Not a Problem (An Excerpt)

Software maintenance is traditionally seen as a place where time, energy, and money are burned up for very little return. In this excerpt hosted by Developer Dot Star, Robert L. Glass proposes that this mindset is simply wrong: the majority of software maintenance is actually spent on enhancements, making existing software faster, more robust, and more customized for the resources using it. By shifting the thought process from problem to solution, the importance and value of software maintenance fundamentally changes.    


Comment 1
Comment ID: 14
Comment Date: 2012-01-24 08:24:23
Comment Author: Caroline
Author Email: caroline.miller@rocketmail.com
Author IP: 63.252.20.20
Comment Text:
Help us out just a bit, please. Regarding the following sentence from the into to this article… In this excerpt hosted by Developer Dot Star, Robert L. Glass proposes that this mindset is simply wrong: the majority of software maintenance is actually spent on enhancements – making existing software faster, more robust, and more customized for the resources utilizing it. Could we PLEASE make reference to these folks as “…for the resources USING it”? The use of resources is also offensive, but we'll argue about that one another day. Thanks. -Caroline


Comment 2
Comment ID: 15
Comment Date: 2012-01-24 09:59:14
Comment Author: admin
Author Email: richard_wood@compaid.com
Author Url:
Author IP: 199.26.230.102
Comment Text:
Dear Caroline – I've made the change per your suggestion. I would be interested to know why this minor change, and the word resources, troubled you so much. Many thanks – Richard Wood Editor


Comment 3
Comment ID: 16
Comment Date: 2012-01-24 13:20:41
Comment Author: Caroline
Author Email: caroline.miller@rocketmail.com
Author Url:
Author IP: 63.252.20.20
Comment Text:
Because it is so nearly related to what was originally 'valley speak'. That has expanded to (the over-use of) awesome, amazing, utilize, incredible, etc. The words are inappropriately used, have lost their true mean, and, violate the 'rule' of using a small word when a small word will do. The current generation has taken a shine to using the most extreme word available, also resulting in loss of communication (i.e., every meal you consume is not awesome; every idea is not incredible, etc.) When did we stop using a pencil, and felt the need to utilize it, instead? I appreciate your willingness to change this word for me. (It also improves your image!) -Caroline

About Anne Grybowski

Anne is a former staff writer for CAI's Accelerating IT Success, with a degree in Media Studies from Penn State University.

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