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May You Live in Interesting Times: The Impact of Cloud Computing

Cloud computing will have an increasingly profound impact on IT — which is saying something considering how volatile IT generally is. This article from the ITSM review takes a look at the potential upcoming changes to IT: decentralized workforce, migration of service operations outside the business, Service strategy and design becoming a core competence of IT, and the vital nature of service transition, for instance. The article's Author, Kylie Fowler, also explains how we can “survive” the coming changes by developing soft skills like communication, understanding the overall business, and finding a niche.

About Anne Grybowski

Anne is a former staff writer for CAI's Accelerating IT Success, with a degree in Media Studies from Penn State University.

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