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ITIL – A Simple Explanation

In this YouTube Video, a unique explanation of ITIL is given: with a non-IT audience in mind. Coming from the perspective of an IT Executive, explaning ITIL to non-IT associates can be difficult. In this light-hearted video, a few tips are given to help any CIO explain ITIL clearly and without technical jargon.


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About Anne Grybowski

Anne is a former staff writer for CAI's Accelerating IT Success, with a degree in Media Studies from Penn State University.

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