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3 Ways ITIL Makes Your Service Delivery Second to None.

In this highly visual presentation by Clay Nickels, a three step approach to understanding how the use of ITIL can improve your delivery of “one of IT’s most important services”.  Providing vivid examples of why ITIL is a great choice for Application Support, this presentation is useful for anyone looking to promote its use in their organization.  

About Anne Grybowski

Anne is a former staff writer for CAI's Accelerating IT Success, with a degree in Media Studies from Penn State University.

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