ITMPI FLAT 002
Main Menu
Home / IT Governance / Legacy Support / What Metrics are Valuable to the Typical CIO?

What Metrics are Valuable to the Typical CIO?

chartsMeasuring the progress of a support team and relaying that progress to upper management are main priorities and focuses of any application support effort.   In this article, Mr. Anderson's will provide you with a link to the “100 IT Performance Metrics,” which are all valuable to the typical CIO:

 Averages can hide significant problems. Some of the data elements are designed to identify significant problems that may go unnoticed by simply reporting averages. Example: If a critical application was down for 24 hours, this is a significant event that should be reported even though the overall average availability for all applications was within an acceptable range.   One hundred data elements is more than a typical CIO would review.  

Nick Spanos, the author of “100 IT Performances Metrics,” provides the reader with a plethora of choices that you will want to read each of.   After reading about all one hundred, feel free to comment on Mr. Anderson's blog making your case for your favorite.

About Anne Grybowski

Anne is a former staff writer for CAI's Accelerating IT Success, with a degree in Media Studies from Penn State University.

Check Also

COBOL Is Still Around Because Nothing Better Has Replaced It

When COBOL was made in 1959, no one could have dreamed that it would outlive …

Leave a Reply

Your email address will not be published. Required fields are marked *

Sorry, but this content
is for our subscribers only!

But subscribing to ACCELERATING IT SUCCESS is FREE and only one click away!
Join more than 40,000 IT Professionals and get the best IT management articles to your mailbox with Accelerating IT Success!

Unsubscribe at any time