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Think ITIL for Accurate Capacity Planning

Keeping an IT team on task and able to achieve business goals is challenging in any environment. Capacity planning is naturally a subjective, flawed process without proper governance such as ITIL. The article’s author, Ken Hardin, explains why ITIL’s method should be broken down into manageable parts for utilization. Citing Larry Klosterboer’s suggestion, Hardin supports the implementation of a component capacity plan to more accurately determine capacity at a granular level. 

About Matthew Kabik

Matthew Kabik is the former Editor of Computer Aid's Accelerating IT Success. He worked at Computer Aid, Inc. from 2008 to 2014 in the Harrisburg offices, where he was a copywriter, swordsman, social media consultant, and trainer before moving into editorial.

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