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There is no Such Thing as Knowledge Management

Robert Stephens is against the term “Knowledge Management” because, according to him, it cannot exist. Referring to the term as a “Utopian Unicorn”, he argues that everyone wants it but nobody really knows what it means. In his blog post, Stephens reviews the origin, failures, and new way of looking at knowledge management in the real world.




About Richard Wood

Richard Wood has been the publisher of CAI's Accelerating IT Success newsletter since its inception in 2011. A Marketing Major at Cal Poly Pomona he has been working with Computer Aid since 2001. He can be reached at

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