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The Responsiveness Trap

Do you pride yourself on answering emails immediately after receiving them? Sleeping next to your cell phone in case something — anything — happens? This post by Sarah Green has a piece of advice for you: knock it off! Her argument: by responding immediately to emails, for instance, you’re destroying the whole point of asynchronous communication. By responding immediately, you’re mimicking real-time communication without any of the benefits, leading to a lack of thought out responses, absorption of information, and overall, worse communication.

About Anne Grybowski

Anne is a former staff writer for CAI's Accelerating IT Success, with a degree in Media Studies from Penn State University.

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