Main Menu
Home / IT Governance / Legacy Support / The Cult Of ITIL: It Has More Followers Than You Think

The Cult Of ITIL: It Has More Followers Than You Think

cultStephen Mann acts as a sort of investigative blogger in this post, looking at the role his readership possesses in his recent “Adopting ITIL” report. Surprisingly, the intended audience (the I&O professional role) only accounts for 28% of the people who read the report. Mann does some inference: either the intended audience has a “I already know” attitude, or other IT professionals are open and willing to learn more about ITIL. So what does that mean for the I&O professional? According to Mann:

On the upside, the “outside” interest in ITIL can be leveraged (OK, let's exploit it). It might mean that the time is right to seek business support for either a Greenfield ITIL adoption or an extension to existing activities. So seek out interested parties and combine cerebral resources to create a compelling business case for advancing your ITSM and IT service delivery maturity whether it be via ITIL or not.

Having this interest exist also allows for a combined effort between business and IT (instead of IT existing in multiple silos, it can become a united group that has a bigger presence in the customer's decision making processes).

About Anne Grybowski

Anne is a former staff writer for CAI's Accelerating IT Success, with a degree in Media Studies from Penn State University.

Check Also

COBOL Is Still Around Because Nothing Better Has Replaced It

When COBOL was made in 1959, no one could have dreamed that it would outlive …

Leave a Reply

Your email address will not be published. Required fields are marked *

Sorry, but this content
is for our subscribers only!

But subscribing to ACCELERATING IT SUCCESS is FREE and only one click away!
Join more than 40,000 IT Professionals and get the best IT management articles to your mailbox with Accelerating IT Success!

Unsubscribe at any time