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Sometimes Customers Misunderstand

There's an important lesson in this comic: don't assume that your customer knows exactly what you're talking about (and don't assume that your help desk keeps that in mind, either!)

About Matthew Kabik

Matthew Kabik is the former Editor of Computer Aid's Accelerating IT Success. He worked at Computer Aid, Inc. from 2008 to 2014 in the Harrisburg offices, where he was a copywriter, swordsman, social media consultant, and trainer before moving into editorial.

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