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Social Media and the Coming Supply-Chain Revolution

Supply chains, so far, have been left relatively untouched by the expanding sphere of social media in business. But this article from CFO explains why that isn’t going to be the trend for much longer, and goes on to describe some of the benefits that will be seen when supply chains begin integrating social media and social sites into their operations. One such change, for instance, will be the move from collaboration to community: Given the risks inherent in global sourcing and the need for continual innovation in order to maintain a competitive advantage, supplier relationships must move beyond collaboration. The still-evolving demand for transparency in business requires ever-closer relationships with key suppliers. Building a community of suppliers where business-critical information, opportunities, and thoughts can be shared and built upon in real time will become the leading edge for many organizations. Social-media platforms are ripe to be the foundations for such communities. The social web also promotes ingenuity and quick thinking, two things that benefit most companies and certainly could help supply chains. While the mindset may not yet exist in the industry, social media will surely become yet another tool in the arsenal of those who wish to communicate effectively and respond rapidly. link: http://www3.cfo.com/article/2012/2/supply-chain_supply-chain-innovation-social-media-casemore-ghg  

About Matthew Kabik

Matthew Kabik is the former Editor of Computer Aid's Accelerating IT Success. He worked at Computer Aid, Inc. from 2008 to 2014 in the Harrisburg offices, where he was a copywriter, swordsman, social media consultant, and trainer before moving into editorial.

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