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Seven reasons your coworkers don’t trust you

There are risks which manifest themselves in your projects, but also risks that are created through co-worker relationships. It’s this second type of risk that Toni Bowers, Managing Editor for TechRepublic, focuses on in this blog post. As Bowers explains, a survey in 2011 showed 2/3rds of respondents reported incivility had a negative impact on their ability to be productive. That’s more than just an impact on job enjoyment – it’s an impact on the bottom line! This incivility results in a disintegration and eventual absence of trust between workers, and that can lead to a very hostile work environment. As Dennis and Michelle Reina of Reina Trust Building Institute explain, “ [l]ike death by a thousand paper cuts, [incivilities]kill productivity, performance, and morale.” But what actions can bring about the decline of trust (and thereby productivity) within an organization? The article shares these seven based off of the Reina’s findings :

  1. Withholding trust in others
  2. Failing to acknowledge effort
  3. Missing deadlines
  4. Arriving late for meetings
  5. Don’t admit mistakes
  6. Spin the truth
  7. Behave (respond) badly

These seven are followed by advice on how to avoid falling into the trust-destroying behavior. For instance, the following advice follows the behavior of not admitting your own mistakes: By admitting your own mistakes, you not only acknowledge your humanity but also allow your co-workers to acknowledge theirs.  As a result, communication opens up, mutual trust is built, and people feel free to take smart, creative risks. Perhaps one of the most common but least discussed trust-destroying activities is spinning the truth. It’s easy and natural for people to put the best possible face forward  – but as the article explains, people are likely to find out if you’ve “modified” the truth to fit the situation. Your coworkers will soon assume that nothing you say is the absolute truth, and then it’s a long, hard road back to being trusted.

About Matthew Kabik

Matthew Kabik is the former Editor of Computer Aid's Accelerating IT Success. He worked at Computer Aid, Inc. from 2008 to 2014 in the Harrisburg offices, where he was a copywriter, swordsman, social media consultant, and trainer before moving into editorial.

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