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Medieval Helpdesk

We thought we would lighten up your day with this classic comedy sketch.  If you've already seen it, we're certain you'll laugh again.  If you've never seen it, you will pass it on to a colleague before the day is done.  As someone said in the comments, this is really a rather excellent example of proper helpdesk attitude… no matter how clueless the user is.


About Richard Wood

Richard Wood has been the publisher of CAI's Accelerating IT Success newsletter since its inception in 2011. A Marketing Major at Cal Poly Pomona he has been working with Computer Aid since 2001. He can be reached at

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