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Make Everyone a Risk Manager

At the University of California (where Grace Crickette works), the people are natural risk takers. As Chief Risk Officer, Crickette deals with the risks that come up every day and decides how to mitigate them. She's found a simple way of helping spread her influence and handle those risks: make everyone a risk manager: UC employs more than 170,000 faculty and staff. Its five medical centers handle more than three million patient visits each year. UC manages three U.S. Department of Energy national laboratories and operates the largest fleet of research vessels in the world. UC is also actively involved in locations beyond its campuses, national labs, and medical centers, in places throughout California, around the world and online. So, how do we align faculty and staff risk appetites with what the system can tolerate? Our solution is to put people in charge of their own risks and my role is to provide tools to help them identify, manage, and monitor their risks — not to manage the risks for them. Using the example of a recent UC researcher's request for funds, the risk services group were systematically able to identify the risks, how to mitigate them, and unlock the funds for the researcher to utilize. Furthermore, the risk services group are brought in early on new projects to identify what may cause hindrances to project success.

About Anne Grybowski

Anne is a former staff writer for CAI's Accelerating IT Success, with a degree in Media Studies from Penn State University.

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