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ITIL 2011 Made Easy

Provided by the IT Governance blog, this post lists a series of YouTube videos where Ian Clayton (Author of USMBOK) explains the new elements in ITIL 2011. By drawing comparisons between ITIL v3, the video series makes perfectly clear what has changed with the new ITIL and what early adopters can expect to encounter.

 

 

 

 

About Matthew Kabik

Matthew Kabik is the former Editor of Computer Aid's Accelerating IT Success. He worked at Computer Aid, Inc. from 2008 to 2014 in the Harrisburg offices, where he was a copywriter, swordsman, social media consultant, and trainer before moving into editorial.

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