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Industry Best Practice: Problem Resolution

This 17 page research paper from Hazel Taylor studies the risk management and problem resolution strategies in IT. Hazel focuses on how project managers first identify and then handle problems within projects, noting that project managers who are adept at handling issues are more likely to have client top management support and awareness, clear conditions and notifications, and well developed management plans.

About Matthew Kabik

Matthew Kabik is the former Editor of Computer Aid's Accelerating IT Success. He worked at Computer Aid, Inc. from 2008 to 2014 in the Harrisburg offices, where he was a copywriter, swordsman, social media consultant, and trainer before moving into editorial.

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