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How to Help Management Make a Better IT Decision

Truth is, sometimes decision are made about how IT will be handled without IT's direct input. While this isn't always a bad thing, it can certainly cause some added trouble when certain elements aren't considered. This post from Bruce McGraw gives seven bullet points for explaining, suggesting, and re-iterating the possible impact to IT whenever your business decides to make a decision about a new software or process without you. Among the tips are: talk to the decision makers like an equal (it's easy to “talk down” to someone who knows less than you), listen closely to questions and be prepared to answer them, or to gather the information decision makers need, and remember that cost is a big decision driver (explaining how a decision can have rippling cost throughout IT may help the decision maker come to a final choice).

About Anne Grybowski

Anne is a former staff writer for CAI's Accelerating IT Success, with a degree in Media Studies from Penn State University.

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