Thomas Wailgum reviews the key points of the book The CIO Edge: Seven Leadership Skills you Need to Drive Results, in this article from CIO.com. The article condenses the book to a single paragraph for each skill, focusing in on perhaps the most important take-away. For instance, the instruction to “master communication” is honed to this helpful tip: The best CIOs know that their colleagues — especially the people who work for them — are always watching. These executives understand they are always on stage. They take advantage of that situation by constantly reiterating core messages and values. Through their focus on clarity, consistency, authenticity, and passion, they make sure their message is not only understood but also felt. They want to communicate a feeling that compels people to take the right actions. Something addressed in the book (and not often addressed elsewhere) is a call to “embrace your softer side” rather than your analytical or stoic qualities. By becoming more approachable — vulnerable even — to your employees, you can create connections that inspire your team to follow you when the going gets tough.