This article by Darren Dahl discusses the long-term importance of creating and maintaining better business relationships. Dahl notes that the overall success of small businesses usually relies on the owner’s ability to build and maintain relationships. To avoid learning the hard way, Dahl provides some tips for maintaining your own business relationships. These include being honest and being open to honest feedback as well as listening more than you talk, among other things. If you have to learn the hard way, Dahl champions the idea of learning from your mistakes. Remember, in business, it is who you know.