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How To Communicate Effectively At Work

Communication is the most important element in having a successful business – and making sure that any communication you have with your staff is clear and understood is perhaps the most important part of communication in the workplace as a whole. Looking at a new book by Karen Friedman called “Shut up and Say Something; Business Communication Strategies to Overcome Challenges and Influence Listeners”, Susan Adams explains how leaders need to be specific, clear and consistent in their messages to employees. Instead of saying “could you please give me that report”, instead say “could you please give me that report by 5pm Friday.” In this case, you’re providing a clear goal for the person you’re speaking to.

About Matthew Kabik

Matthew Kabik is the former Editor of Computer Aid's Accelerating IT Success. He worked at Computer Aid, Inc. from 2008 to 2014 in the Harrisburg offices, where he was a copywriter, swordsman, social media consultant, and trainer before moving into editorial.

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