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12 Secrets Of Effective Business Communication

This post from covers the gamut of communication interactions that can occur in business. It begins with how to pitch to potential clients, then moves into client meetings, customer service, and face-to-face networking. The post also explains the importance of effective written communication and responsiveness: if people can’t understand what you’re writing in your emails (or worse, you don’t respond to emails or phone messages in a timely manner), you’re doing much more harm than good. Even the quick answer of “I don’t know, but I’ll find out” is better than no response at all.

About Matthew Kabik

Matthew Kabik is the former Editor of Computer Aid's Accelerating IT Success. He worked at Computer Aid, Inc. from 2008 to 2014 in the Harrisburg offices, where he was a copywriter, swordsman, social media consultant, and trainer before moving into editorial.

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