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IT Productivity: Measuring the Immeasurable

The way productivity is measured simply  doesn’t  make sense: that’s the premise of this article by Edward H. Baker. According to Baker, IT has made the measurements of productivity obsolete, resulting in a confusing metric that no longer holds any true insight. To that end, the article highlights how productivity in IT takes a few years to actually calculate, and requires businesses to use IT in productive work rather than simply support in order to determine the value that it brings to the organization. To put it simply: only invest in IT when it makes sense for the business, not simply because it’s what everyone else is doing.

About Anne Grybowski

Anne is a former staff writer for CAI's Accelerating IT Success, with a degree in Media Studies from Penn State University.

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