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Best Practices Fusion: Lean Six Sigma and ITIL®

Use the Best of Lean Six Sigma and ITIL

Thought Leader and instructor in Lean Six Sigma, Gary Gack’s article provides the best of both Lean Six Sigma and ITIL: how they work together, what is different and similar in the processes, and how an organization can benefit from mutual implementation. Gack includes example cases as well as suggestions for implementing this fusion.

About Matthew Kabik

Matthew Kabik is the former Editor of Computer Aid's Accelerating IT Success. He worked at Computer Aid, Inc. from 2008 to 2014 in the Harrisburg offices, where he was a copywriter, swordsman, social media consultant, and trainer before moving into editorial.

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