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ITIL’s dead elephant: CMDB can’t be done

By using a rather graphic twist on the “elephant in the room” cliché, this post from the IT Skeptic argues that a content management database simply cannot be done within the parameters of ITIL. Citing a lack of ROI in trying to implement CMDB, this post goes on to indicate reasons for the claim: data going stale, the overall time it takes to implement, and troubles associated with making sure the data collected is in fact relevant.

 

 

 

About Matthew Kabik

Matthew Kabik is the former Editor of Computer Aid's Accelerating IT Success. He worked at Computer Aid, Inc. from 2008 to 2014 in the Harrisburg offices, where he was a copywriter, swordsman, social media consultant, and trainer before moving into editorial.

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