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What Can CIOs Do to Help Businesses Move Faster

It is not uncommon knowledge that digital business strategy is a roadmap for the future of a company nowadays. CIOs in the information age are not only responsible for taking the lead on digital transformation but also driving business fast. Too often technology is the go-to solution to meet customer needs or respond to changes or threats. Quality assurance (QA) and testing aren’t always the first choice of rushed CIOs. However, QA and testing can ...

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Why Shadow IT Is Not Bad for Your Business Today

Shadow IT has been negatively known to put a business at increased risk of data breaches and financial liabilities. This has urged businesses to use better data security governance to sanction business unit IT digital services. However, just as business leaders don’t only do business, technology leaders shouldn’t only control technology. Shadow IT is not a bad thing for a business if you don’t cross the line. Don Tennant, in writing for IT Business Edge, ...

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How Opinion Gets Mistaken for Experience (and Why It’s Harmful)

It is frustrating to provide input on a type of project that you’re familiar with, only to have it shut down by someone with a better title. Some “thought leaders” devalue people who have direct experience and talk about the work that other people have done as if it is proof for their own opinion. The problem is that what works in one context may not work in another, and you never truly know how ...

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5 Tips to Elevate Your Business Outcome-Focused IT

It is a misconception in IT that all CIOs need to do is transform their own department and come up with the best IT practices. A strategic IT leader today must be able to merge with the operating rhythms of other departments and work as team to think about the business outcome of their technology investments. Coming from a product team at Intuit, Atticus Tysen knows what it is like to determine the best IT ...

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4 Talent Management Strategies that Keep Your Company Competitive

Employers are paying increasing attention to talent management and talent optimization in recent years. Companies have now realized that human resources are the direct route to success, and their HR have been working to exploit as well as retain good employees. In the field of IT, the same rule applies. In an article for TechRepublic, Mary Shacklett suggests some ways for IT managers to gather talents and fulfill business goals: Compete for new talent. Develop ...

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How to Write Emails that Leave the Right Impression

Writing a good email is no longer a problem of just high school or college students. Despite college lectures or workplace training on how to write a business email, we have to face the truth that many people just cannot write a good email. This is a “chronic” problem that will affect the efficiency of the communication flow in your company. In article for Harvard Business Review, Shani Harmon goes back to basics with a ...

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Creative Genius—TODAY?

It’s not often that an article about genius starts with a reference to William Shatner’s iconic Star Trek sci-fi character, James T. Kirk. In the 1968 TV show, Kirk is discussing one of the greatest minds of his century when he says, “A genius doesn’t work on an assembly line basis. Did Einstein…produce new and revolutionary theories on a regular schedule? You can’t simply say, ‘Today I will be brilliant.’ ” I would contend that ...

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The Dark Side of Transparency

Think of an organization as a person: You have the need to share your feelings and exchange information to other people, but you still want to keep certain things to yourself. Similarly, transparency within an organization can backfire when employees know too well about each other or about the operations of the company. In an article for McKinsey, Julian Birkinshaw and Dan Cable talk about some problems with transparency within an organization: Can create information ...

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Incident and Problem Management: Where and How to Apply

Despite the establishment of ITIL as the de facto best IT framework, there is still a good deal of uncertainty about how to apply the guidance. For instance, there are key differences between incident and problem management. In a post for ITSM Professor, Professor P. Ross S. Wise acknowledges that this remains one of the most often confused points for agile, lean, and ITIL adaptations. He defines the terms: Incident: any unplanned event that can ...

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The Benefits of Project Debriefs

You and your team have worked hard and are about to see the fruits of your growing efforts, so you may want to enjoy some rest in the wrap-up. But before having those celebratory moments, you should take time to debrief your project, evaluating what you’ve done so far and looking ahead to see what needs to be changed in the future. In an article for CIO.com, Moira Alexander talks about the perks of having ...

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How to Develop a Quality Management Plan

Compromising project quality for speed or the convenience of others can be costly in many ways. Failing to meet customers’ expectations and losing team morale are among some of the serious consequences. It is reckless to enter projects without thinking about the quality aspect and making time to plan it. As a result, in a post at the Project Risk Coach, Harry Hall delineates some basic ideas on how to boost the concept of quality: ...

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What’s Wrong with the Productivity Race?

Everyone is happy getting off work with the productive feeling of having everything completed. However, do you ever notice what you have sacrificed on the way for such stellar work speed? It might be quality lunch time with your colleagues in exchange for some quick write-up for your project, which can be a more serious trade than you suspect. In a post at her blog, project leadership coach Susanne Madsen warns what can go wrong ...

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Is Fear the Only Reason Employees Don’t Speak Up?

Usually when an article is titled with a yes/no question and uses the word “only,” the answer is “no,” so you can see where this is going. In a quick post at his blog, Mark Graban asks this question and the answer may (not) surprise you. No, fear is not the only reason why employees do not speak up at work. In fact, statistically it seems a sense of futility is the culprit more than ...

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Speaking Up: What Encourages and Discourages It

There are hills and valleys to communication. Sometimes it is utterly natural; sometimes it is agonizing. International business speaker Mike Kerr shares examples of both in a post at his blog. First, here are some barriers that inhibit speaking up: Utter lack of trust or no infrastructure for ensuring ideas are sent up the leadership chain Lack of encouragement to speak up, accidentally implying that others’ voices are not valued Overly critical managers or fear ...

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How to Get Over a Fear of Speaking Up

When you are new, or when you are just meek, speaking up at work can feel like a risky proposition. But as Jon Simmons explains in an article for Monster, this fear is both natural and probably unfounded. In fact, not speaking up may be more dangerous. Research suggests not speaking up is the first step toward absenteeism, productivity loss, and eventually job turnover. You kind of marginalize yourself out of existence in a negative ...

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